1. You may have other rights granted by law including your statutory rights as a consumer, and these Terms do not affect those rights.
2. No binding contract will exist between us until we have accepted your order and confirmed the availability of the product by a return reply via email.
3. All goods are sold subject to availability.
4. These Terms supersede all previous verbal or written statements and agreements relating to the goods and/or services. All information contained in our sales literature or correspondence is provided for guidance only and does not form part of this contract, unless we agree otherwise with you in writing.
5. None of our representatives, agents or sales persons has authority to vary, amend or waive any of these Terms on our behalf and no amendment or addition to any of these Terms shall be deemed to have been accepted unless we agree otherwise with you in writing.
6. A description of the goods is mentioned on our website. Whilst we will attempt to ensure that there are no changes to the goods to be supplied, it is possible that there might be some minor variations to the description and/or specification of the goods which arise by virtue of changes made by the manufacturers of the parts supplied which form part of the goods.
7. When ordering, you must provide us with details of the relevant prescription that is to be applied to the goods. All prescriptions provided to us must have been given to you by a registered medical practitioner or registered ophthalmic optician following a testing of sight by him or her within the last 2 years.
8. We will rely upon the prescription provided by you and the goods provided will contain lenses matching the prescription that you submitted.
9. If you are unsure of the relevant prescription to be applied to the goods, please consult a registered medical practitioner or registered ophthalmic optician before placing an order.
10. Unless you state otherwise, we use an appropriate average pupillary distance ‘PD’ to complete your order. This PD measurement has been provided by qualified dispensing opticians. By agreeing to these terms and conditions, and unless you state otherwise, you will be agreeing to let us use an average PD of 63mm for single vision reading, distance and bifocal lenses. PerfectGlasses.co.uk strongly recommend that you consult your optician to obtain your PD before ordering, and provide that number to us when ordering.
11. You must be 16 or over to order from my spectacles.co.uk, and you must not be registered blind, or partially sighted, do not suffer from glaucoma, or order on behalf of someone under 16 years of age.
12. Payments to us must be made in GBP for co.uk customers and For other active domains in their local currency
13. Price for the goods includes any value added tax payable
14. If this contract has been made between us by any correspondence (including e-mail) without any face to face contact having occurred between us, then you will have a 7 day period from the date when the order is placed in which to cancel this contract. This right does not apply at any time after we have started to customise any materials (including manufacturing any goods) in accordance with your requirements or after we have started to perform any of the services.
15. You will be liable for any loss or damage to the goods from the time of delivery unless such loss or damage is caused by our negligence.
16. Goods are sold on the condition that they are not re-sold to the public.
17. We will meet our responsibilities under this contract within a reasonable time unless it is impossible for us to do this because of circumstances outside of our reasonable control. In particular we will not be responsible for delays caused by our suppliers.
18. We will ensure that our employees, agents and subcontractors shall, at all times, comply with the provisions of the Data Protection Act 1998 in relation to data received from you in relation to this contract and shall only process personal data received from you where necessary to fulfill our obligations under this contract.
19. We will use our contract uk based lab to complete jobs. They will be responsible for job assurance and quality check according to GOC laws.
20. A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer’s hard disk so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a value, usually a randomly generated unique number.